Terms of Service

Effective Date: June 4, 2026  |  Last Updated: June 4, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and the operator of chuys-meal.digital ("Company," "we," "us," or "our"). By accessing, browsing, or using this website and any services offered through it, you expressly accept and agree to comply with these Terms in their entirety.

Your continued use of this website following the posting of any changes to these Terms constitutes your acceptance of those changes. These Terms apply to all visitors, users, customers, and others who access or use our services, whether or not they create an account or complete a transaction.

If you are using our services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to both you as an individual and the entity you represent.

You must be at least 18 years of age to use this website and its services. By accessing or using our services, you represent and warrant that you are at least 18 years old. If you are under 18, you may only use our services under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Chuys, operating through the website chuys-meal.digital, provides food-related services including but not limited to online food ordering, meal planning information, menu browsing, delivery coordination, promotional offers, and other related digital services (collectively referred to as the "Services").

Our Services are offered to customers located in the United States. We reserve the right to limit the availability of our Services to any person, geographic area, or jurisdiction at any time and in our sole discretion.

2.1 Online Ordering

Our platform enables customers to browse available food and beverage offerings, customize orders, and submit purchase requests. Orders placed through our website are subject to availability, operating hours, and applicable delivery zones. We reserve the right to refuse, cancel, or limit any order at our sole discretion.

2.2 Delivery and Pickup Services

Where applicable, we offer delivery and in-store pickup options. Delivery times are estimates only and are not guaranteed. We shall not be liable for delays caused by circumstances beyond our reasonable control, including but not limited to traffic conditions, weather events, or third-party delivery service disruptions.

2.3 Digital Content and Information

Our website may include nutritional information, menu descriptions, promotional content, and other food-related information. While we strive to maintain accuracy, we do not guarantee that all information on the website is complete, current, or error-free. Menu items, prices, and availability are subject to change without notice.

2.4 Third-Party Services

Our Services may integrate with or link to third-party platforms, including payment processors, delivery partners, and mapping services. Your use of such third-party services is governed by their respective terms and privacy policies, and we are not responsible for the practices, content, or availability of any third-party service.

3. User Accounts and Registration

To access certain features of our Services, you may be required to create a user account. When registering, you agree to provide accurate, current, and complete information and to update such information as necessary to keep it accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any breach of security. We will not be liable for any losses resulting from unauthorized use of your account when such use results from your failure to maintain the security of your login credentials.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we reasonably believe you have violated these Terms or engaged in fraudulent, abusive, or otherwise unlawful activity.

4. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to use this website only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations, including but not limited to those of the State where you are accessing the Services and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.).

4.1 General User Obligations

You agree to:

• Provide truthful, accurate, and complete information when placing orders or creating an account;
• Use the Services only for their intended purposes;
• Comply with all applicable food safety, health, and consumer protection laws;
• Respect the rights of other users and third parties;
• Promptly pay all charges incurred in connection with your use of the Services;
• Maintain the security of your account and notify us of any unauthorized access.

4.2 Prohibited Activities

You expressly agree NOT to engage in any of the following activities:

• Using the website for any unlawful, fraudulent, deceptive, or malicious purpose;
• Submitting false, misleading, or fraudulent orders or payment information;
• Attempting to gain unauthorized access to any portion of the website, server, or database;
• Using automated scripts, bots, scrapers, crawlers, or similar tools to access or collect data from our website without express written permission;
• Transmitting viruses, malware, ransomware, or any other harmful code or software;
• Harassing, intimidating, threatening, or abusing any employee, contractor, or representative of our company;
• Impersonating any person or entity, including our company, employees, or other users;
• Circumventing or disabling any security features, access controls, or digital rights management mechanisms;
• Reproducing, duplicating, copying, selling, or exploiting any portion of the Services for commercial purposes without our express written consent;
• Engaging in any activity that unreasonably burdens or disrupts the infrastructure of our website;
• Collecting or harvesting personal information of other users without their consent;
• Using the Services to send unsolicited communications, spam, or promotional materials;
• Violating any applicable export control laws or regulations;
• Engaging in any conduct that could harm the reputation or goodwill of Chuys or its affiliates.

Violation of any of the prohibited activities listed above may result in immediate termination of your access to our Services, and we reserve the right to pursue all available legal remedies.

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, and the overall design and appearance of the website (collectively, "Content"), is the proprietary property of Chuys or its licensors and is protected by United States copyright, trademark, trade dress, and other applicable intellectual property laws.

5.1 Trademarks

The name "Chuys," the Chuys logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Chuys or its affiliates or licensors. You may not use such marks without the prior written permission of Chuys. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the website and its Content solely for your personal, non-commercial use. This license does not include any right to resell or make commercial use of the website or its contents, to collect and use any product listings or descriptions, to make any derivative use of the website or its Content, or to use any data mining, robots, or similar data gathering and extraction tools.

5.3 User-Submitted Content

If you submit, post, or otherwise transmit any content to us, including reviews, feedback, comments, or suggestions ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to submit such User Content and that it does not violate any third-party rights or applicable laws.

6. Payment Terms

By placing an order through our website, you authorize us to charge the payment method you provide for the total amount of your order, including applicable taxes, delivery fees, service fees, and any other applicable charges.

6.1 Pricing

All prices displayed on our website are in United States Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct pricing errors at any time. If a pricing error is discovered after an order has been placed, we will notify you and provide you with the option to proceed with the corrected price or cancel your order.

6.2 Payment Processing

We use third-party payment processors to handle financial transactions. By providing your payment information, you represent and warrant that (a) you are authorized to use the payment method provided, (b) the payment information you provide is accurate and complete, and (c) you will promptly notify us of any changes to your payment information. We do not store full credit card numbers on our servers.

6.3 Taxes

You are responsible for all applicable taxes, fees, and surcharges associated with your purchase. We reserve the right to collect applicable sales tax in jurisdictions where we have a legal obligation to do so.

6.4 Refunds and Cancellations

Refund and cancellation requests are handled on a case-by-case basis and are subject to our Refund Policy. In general, orders that have already been prepared or dispatched for delivery may not be eligible for a full refund. Please contact us at [email protected] to request a refund or to report an issue with your order.

7. Disclaimers

7.1 As-Is Basis

THE SERVICES AND ALL CONTENT PROVIDED THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 No Warranty of Accuracy

WE DO NOT WARRANT THAT THE WEBSITE OR ITS CONTENT IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. WE DO NOT WARRANT THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK.

7.3 Food and Allergen Disclaimer

While we make reasonable efforts to provide accurate nutritional and allergen information, we cannot guarantee that our products are free from allergens or that nutritional information is entirely accurate. If you have food allergies, intolerances, or specific dietary requirements, please contact us directly before placing an order. We are not liable for any adverse reactions resulting from the consumption of our food products.

7.4 Third-Party Disclaimers

Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over the content, privacy practices, or operations of third-party websites and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE LAWS OF THE STATE GOVERNING THIS AGREEMENT, IN NO EVENT SHALL CHUYS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES;
• ANY BUGS, VIRUSES, OR THE LIKE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY;

ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES, REGARDLESS OF THE CAUSE OF ACTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN ALL CASES, OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

9. Indemnification

You agree to defend, indemnify, and hold harmless Chuys and its respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Services;
• Your violation of any applicable law, rule, or regulation;
• Your violation of any third-party rights, including without limitation any intellectual property rights, privacy rights, or contractual rights;
• Any User Content you submit, post, or otherwise transmit through the Services;
• Any fraudulent, deceptive, or intentional misconduct on your part.

We reserve the right to assume exclusive control over the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with us in the defense of any such claim and shall not settle any such claim without our prior written consent.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Chuys is registered and operates, without regard to its conflict of law provisions.

These Terms are also subject to applicable federal laws and regulations of the United States, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) regarding consumer protection and unfair or deceptive trade practices;
• The Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.);
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.);
• Applicable state consumer protection statutes.

For users located in California, additional rights may apply under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the California Unfair Competition Law (Cal. Bus. & Prof. Code § 17200 et seq.), and the California Consumers Legal Remedies Act (Cal. Civ. Code § 1750 et seq.).

You agree that any legal action or proceeding relating to these Terms or your use of the Services shall be brought exclusively in a court of competent jurisdiction located in the United States. You consent to personal jurisdiction in such courts and waive any objection to the laying of venue in such courts.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to contact us at [email protected] to describe the nature of your dispute and allow us a reasonable opportunity — not less than thirty (30) days — to resolve the issue informally. We will make good-faith efforts to resolve any dispute directly. Many concerns can be resolved quickly and to your satisfaction through direct communication.

11.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, the breach thereof, or your use of the Services (excluding claims for injunctive or other equitable relief) shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes.

The arbitration shall take place in the United States, and the language of arbitration shall be English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AND CHUYS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Chuys agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

11.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information. Nothing in this Section shall limit a party's right to seek relief in small claims court for disputes within the jurisdictional limits of such courts.

12. Term and Termination

These Terms shall remain in full force and effect for as long as you use our Services or maintain an account with us. We reserve the right, in our sole discretion, to terminate or suspend your access to the Services at any time and for any reason, including without limitation if we believe you have violated these Terms, without prior notice and without liability to you.

Upon termination:

• Your right to access and use the Services shall immediately cease;
• Any outstanding orders may be cancelled at our discretion;
• Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination, including the payment of any fees or charges.

13. Changes to Terms

We reserve the right to modify, update, or replace these Terms of Service at any time and at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may, but are not required to, provide additional notice of material changes through the website or via email to registered users.

It is your responsibility to review these Terms periodically for any changes. Your continued use of the website and Services after the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the revised Terms, your sole remedy is to discontinue use of the Services and, if applicable, close your account.

We encourage you to bookmark this page and check back regularly to stay informed about any changes to our Terms of Service.

14. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall continue in full force and effect, unaffected by any such modification or invalidity.

The failure of either party to enforce any provision of these Terms shall not be construed as a waiver of that party's rights under such provision or any other provision. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of the waiving party.

These Terms constitute the entire agreement between you and Chuys with respect to your use of the Services and supersede all prior and contemporaneous agreements, representations, and understandings, whether written or oral, regarding such subject matter.

15. Additional Legal Provisions

15.1 Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics or public health emergencies, war, terrorism, labor disputes, government actions, internet or telecommunications failures, power outages, or any other circumstances beyond our reasonable control.

15.2 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or operation of law, without notice to or consent from you. Any purported assignment in violation of this Section shall be null and void.

15.3 No Third-Party Beneficiaries

These Terms are entered into solely between you and Chuys. Nothing in these Terms, express or implied, is intended to or shall confer upon any third party any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

15.4 Notices

All notices, requests, demands, and other communications under these Terms shall be in writing. Notices to you may be sent via email to the address associated with your account or posted on the website. Notices to us must be sent to [email protected]. Notices sent by email shall be deemed received on the day they are sent, provided no error message is received.

15.5 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Chuys concerning your use of the Services. In the event of any conflict between these Terms and any other agreement you may have with us, these Terms shall prevail unless expressly stated otherwise.

15.6 California Users

If you are a California resident, you may have additional rights under California law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

16. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or any aspect of our Services, please do not hesitate to contact us using the information provided below. We are committed to addressing your inquiries promptly and professionally.